BEC中級寫作：商務文體寫作(3)
證書效用BEC在英國、英聯邦國家及歐洲大多數國家，獲得工商界的普遍認可，并得到國內數百家外資企業的認可，有"外企綠卡"的美譽。 BEC初、中、高級成績可替代雅思3、5、7級成績，是全球160多所大學入學語言能力的證明。取得BEC初級證書者可免修國內高教自考中英合作商務管理金融管理專科段商務英語課程。
Look at the letter below. Rewrite it as an individual letter to a customer - which would certainly be necessary if the customer had ordered ten items at this price and not just one.
The first lines are done for you below.
Dear Customer：
We regret that your order is being returned to you due to the reason(s) checked below. Unfortunately， prices of equipment are constantly changing and these changes are often not reflected in our advertising due to the months between preparing advertising copy and its publication.
Shipping and handling are also variable， so please include the proper charges if that is the reason that your order cannot be processed. It is always best to call us when more than one item is requested， to obtain exact shipping costs for your order.
From time to time items are discontinued and， though this is beyond our control， we will be happy to suggest products which are suitable. Please give us a call on our inquiry line (304) 739-8723.
Thank you for your patience， and we hope to serve you when the problem with your order noted below is corrected.
(_) Item requested is no longer available.
(_) Item requested is not yet available
(_) Invalid credit card number. Please check your card.
(_) Insufficient postage and/or handling. Please add $____ for shipping.
(*) Price change. The new price is $ 145.75
(_) Other：_________________________________
Additional notes： The product has been upgraded - the new version performs better than the original version， which has been discontinued.
Begin your letter like this：
12 April 19——
Dear Mr Stafford，
Your order #767 999 for ten CX 99 processors
I am sorry to inform you that we have been unable to process this order and I am returning it to you for your attention.
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