Letter of complaint 投訴信
Directions:
Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write and email to the customer service center to
1) make a complaint, and
2) demand a prompt solution.
Do not sign your own name at the end of the letter. Use “Zhang Wei” instead.
參考范文:
Dear Mr./Miss:
This letter is a complaint concerning the electronic dictionary I bought from your online store the other day.
Two weeks ago I mailed the money that ordered and soon received the electronic dictionary. I followed the instructions attached with it. Instead I cannot get it started anyway. After changed the battery inside several times in vain, I totally gave it up.
I wrote to your company expecting a prompt solution to this problem. I would hope that you could do something to give me a satisfactory feedback. And I will appreciate it very much if you put a strict test on these electronic dictionaries , thus stop the continuing complaints and suffers of other customers.
Sincerely Yours,
Zhang Wei
這封信是投訴關于我從你的網上商店買的電子詞典。
兩周前我匯錢過去并很快拿到了電子詞典。我根據說明書使用它。但是我不能打開它。換了幾次電池后也是打不開,我完全放棄了它。
我寫信給你的公司希望你們能迅速解決這個問題。我希望你能給我一個滿意的反饋。如果你對這些電子詞典進行一個嚴格的測試我將非常感激,我也會停止投訴和其他顧客也能避免損失。
寫信 投訴信
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