BEC初級寫作范文：道歉信
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BEC商務英語寫作是需要同學們平時一點一滴的積累才能寫出高分的文章來，下面新東方在線小編就給大家找來有關寫道歉信的優秀范文。
Dear
Thank you for your letter of [date] in which you informed us that [product] you purchased was [nature of problem].
We are sorry that you experienced this problem and are enclosing [nature of compensation]. While we make every attempt to insure that our products are [address complaint]， this unfortunate incident can occasionally occur.
We are very appreciative that you have taken the time to bring this to our attention and would like to thank you for purchasing our products.
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