2014BEC中級寫作精選范文：拒絕退款信
BEC劍橋商務英語證書在中國被認可的主要以外資企業居多，特別是英聯邦和歐盟成員國家的企業。BEC在外企及外籍人士中認可度還是很高的。BEC初級寫作分為兩部分，每部分都具有挑戰性和趣味性：大家看到這些語言點的第一反應會是覺得它們之間毫無關聯，有些意思甚至扯得太遠，讓它們同時出現看上去幾乎是一種“不可能的任務”。這種把不可能變成可能的任務會帶來新鮮感和挑戰感，因為現在你們面對的是創造。建立在發揮想象的基礎上，一切事物都可以以一定方式聯系起來。你是不是開始躍躍欲試了?
拒絕退款信
Dear Sirs,
We have received your letter dated April5 and very much regret the difficulties you are having with the electronic counters supplied to your order No. 865
All our counters are made to be identical in design and performance and it is difficult to understand why some of those sold to your customers should have given trouble. From what you said it would seem that a number of the counters included in the latest batch escaped the examination we normally give to all counters in our inspection deparment, where each counter is individually examined before being passed into store.
We understand your problem, but regret that we cannot accept your suggestion to take back all the stock unsold from the batch about which you complain. Indeed, there should be no need for this since it is unlikely that the number of faulty counters can be very large. Of course we will be glad to replace any counter found to be unsatisfactory, and we are prepared to allow you a special discount of 5% to compensate for your trouble on this particular batch.
We trust you will accept this as being a fair and reasonable solution of this matter.
Yours faithfully,
Peter Wood
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