在我們寫信時，我們常會碰到一些情況：
指出些這封信的背景
with reference to...
->With reference to your advertisement in the China Daily dated of 12 May 2003，...
Further to...
Further to...，...
->Further to our telephone conversation this afternoon,...
Thank you for...
->Thank you for your enquiry dated 19 May 2004.
->Thank you for your letter of 18 May 2004 concerning your hotel booking.
解釋寫作原因
I am writing to ...
I am writing to confirm...
I am writing to enquire about...
I am writing to inform you...
I am writing apologies for...
I am writing to apply for...
I am writing to complain about...
提出要求
I would be grateful if you could...
I would appreciate it if you could...
Could you possibly...?
表示感謝
Thank you for...
隨信寄過去的材料
Please find enclosed...
I am enclosing...
We enclose...
表示道歉
I regret that...
I am afraid that...
I am sorry that...
I apologies for..
I wish to offer my sincere apologies for...
同意別人的要求
I would be delighted to...
確認某事
I am pleased to confirm that...
I confirm that...
I can assure you that...
告知對方壞消息
Unfortunately,...
I am afraid that...
表達對一件事情的緊急處理
... at your earliest convenience.
... without delay.
... as soon as possible.
結束信件用語
Thank you for your help.

Please contact us again if

we can help in any way.
there are any problems.
you have any questions.

I look forward to hearing from
meeting
seeing you soon.
you next Wednesday.

另外，大家應注意縮寫形式不應該出現在正式書信中，而且寫信應該注意分段。Practice 練習
1. 針對所學基本表達方法中應該注意的各項語法點完成以下練習。
a).將括號內的中文譯成英文。
Thank you for____________.(感謝你告訴我)
Thank your for_______________.(感謝你為我寄來了產品目錄)
b).請翻譯下面兩句話。
隨信寄去一張價目表。
隨信寄去一本宣傳手冊。
c).請翻譯下面幾句話：
對不起，我們的收銀員向您多收錢了。
對不起，我不能參加這次會議。
對不起，我未能回復你的來信。
d).翻譯下面兩句話。
你放心，我們可以按照規定日期交貨。
我確認預定房間這件事。
e).請回答下列問題。
如果你頂的水壺在運送到你手上的時候，水壺把丟失了，你應該如何表達？
如果你購買的200個燈泡在運輸過程中全部打碎了，你應該如何表達？
如果你購買的10個麥克風中，只有兩個能正常工作，你應該如何表達？
f).請大家試著用詞組“Look forward to”來翻譯下面兩句話。
我盼望能在下周一收到你的來信。
我們盼望能盡快收到他的答復。
2. 請把第一組的短語或句子放進第二組中適當的位置，讓他們在信件中執行相應的語言功能。
第一組：
Would you like me to...
You will be pleased to hear that...
enquire about...
I am afraid...
Please find enclosed...
seeing you on the 29th
any inconvenience caused
Please do not hesitate to ask
Further to
Could you possibly...
第二組
信件的開場白
We are writing to advise you of confirm...
We are writing to _______________
指出寫信的背景
Thank you for your letter of January 23.
With reference to our telephone conversation today...
____________________________your fax of June 5th,....
告訴對方好消息
I am delighted to tell you that...
_____________________________.
告訴對方壞消息
We regret to inform you that...
Unfortunately..._______________________.
向對方提出要求
We would be grateful if you could...
I would appreciate it if you could...
Please...____________________________?
向對方提供幫助
If you with, we would be happy to...
___________________________?
道歉
I am sorry about the delay in replying.
I would like to apologies for...
We are sorry for_____________________.
隨信附寄
I am enclosing...____________________________.
結束語
If you have any further questions, _________________________.
If you can help in any way, please contact us again.
Thank you for help.
以后再聯系
I look forward to meeting your next week.
I look forward to ___________________________.
Looking forward to receiving your comments in due course.
Looking forward to_________________________.
3. 下面有三豐不完整的信，請你按照空格內的要求選用本單位出現過的適當短語填空。
第一封信
Champion Plc
Fountain Road LU1 4CQ
Tel: 020 14569 Fax: 020 78321
Dear Mr. Yang
(1)_____________(reference)you fax today, (2)______________(apologizing)for not sending you our new catalogue.（3）_____________(give bad news), it is still at the printers.
However,(4)______________(enclosing documents) a copy of our old one with ht new prices on it.
(5)________________________________(closing remarks).
(6)______________________(complimentary close)
Alan de Gaul 第二封信
Business Circle Club
90 Cumberland Avenue, SW12 NT89Z Jin
BT Telecom
2 Pine Street
Sydney 619
18 September 2004 Dear Mr Jin
(1)___________________(reference)to your letter dated 14 August, I am writing to (2)__________________________(Confirming your participation of the annual conference).
I would be grateful if (3)_______________________(Requesting for more information about the schedule of the conference).
(4)____________________________(giving bad news), I cannot give another presentation. I am afraid that i have no time to prepare it.
(5)____________________(ending)attending the conference.
Yours(6)_____________(complimentary close)
Jenny Green
R&D Manager 第三封信
6 Pillar Street
Brisbane
PL1 RS 6
26 July 2004
Talking Factory
12 Red Street
DE12 TR5Dear Sir or Madam
(1)_______________your advertisement in the Morning Post.
(2)____________send me your new price list of your telephones.
Yours(3)________________
Mary Copperfiled

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