世界500強員工必用英文e-mail大全第三章 Unit 8-11 請求退費
11. 請求退費
請求退費英文郵件范文1
Dear Sir or Madam:
The Super Mincer FD3001 I purchased from you on May 15, 2011 turned out to be quite a disappointment. While it looked the same as the one I saw in your commercial, it did not perform in the same way.
Following the instructions, I placed an onion in its proper position and pushed down on the mincer, which immediately bent out of shape. I experienced the same problem when I attempted to dice a carrot.
Therefore, I am returning the Super Mincer FD3001 to you and ask that you issue me a full refund. I am not interested in receiving a replacement.
Yours sincerely,
Linda Smith
尊敬的先生/女士：
我于2011年5月15日從你處購買了一臺型號為FD3001的超級料理機，結果令人非常沮喪。其外觀和廣告上一樣，但是功能卻大相徑庭。
按照說明書上的指示，我將一個洋蔥放在正確的位置，按下攪拌鍵后，機器立刻變形了。當我嘗試著攪碎胡蘿卜時，發生了同樣的故障。
因此，我將這臺型號為FD3001的超級料理機退還給你們，并且要求你們全額退款。我對更換貨品不感興趣。
琳達•史密斯
敬上
請求退費英文郵件范文2
Dear Ms. Smith,
We acknowledge your letter of March 30, 2011, and feel sorry for the inconvenience you experienced. When we receive the mincer you returned, we will refund you the sum you paid for it.
We express our sincere apology again.
Yours sincerely,
BBC Company
尊敬的史密斯女士：
您2011年3月30日來函收悉，我們為給您帶來的不便表示抱歉。我們收到退回的料理機后就會給您辦理全額退款。
再次表達我們最誠摯的歉意。
BBC公司
敬上
請求退費英文郵件范文3
Dear Ms. Smith,
Having received the mincer you returned to us on April 5, 2011, we are enclosing our check to you in the amount of $ 58.
Thank you for taking such care in the packing of the returned mincer. We are sorry for the incident, but hope that you will continue to allow us to serve you in the future.
Yours sincerely,
BBC Company
尊敬的史密斯女士：
你寄送的料理機已于2011年4月5日收到，附件請查收$58支票一張。
感謝您仔細地包裝料理機。我們對此事件表示道歉，但是希望您繼續讓我們為您服務。
BBC公司
敬上
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