經典名人英語演講稿57：一切為了客戶（康柏公司前CEO艾克哈得.普菲福爾個人電腦展示會講）mp3
57. All for Customers
57. 一切為了客戶
We at Compaq know that our success comes from one source only, and that's our customers. We also know that in this highly competitive business, we must continuously earn your trust and your confidence. To that end, we are committed to provide you with innovative products like the ones you will see on display at our booth here at the Javits Center to deliver the most rewarding buying experience and to constantly improve our ability to meet your computing needs. It is this last point that is really at the heart of what I want to talk about today how Compaq is evolving to meet your rapidly changing needs.
所有的康柏員工都非常明白，康柏成功的惟一因素就是客戶。我們也明白在這個競爭極其激烈的領域里，康柏必須不斷地贏得您的信任和信心。為了實現這個目的，我們致力于為您提供創新的產品，就像您將在Javits中心底柏展臺所看到的那些產品一樣。我們還將努力使您享受到最佳的購買體驗，獲得最豐厚的回報。同時，康柏將不斷提高自己的實力，以充分滿足您的計算工作需求。這最后一點其實就是我今天將要重點討論的問題，即為了滿足您快速變化的需求，康柏將如何發展。
In this interconnected world, customer expectations have never been higher. You expect to be able to access the information you need quickly and easily, from any place at any time using virtually any computing device. You expect vendors to deliver more power at a lower cost and to make it easier to buy, operate, integrate and service their products. You expect the information infrastructure to be reliable and available 24 hours a day, 365 days a year whether you're talking about the network itself or the systems that support your on-line bank or on-line bookstore or on-line grocery. In this environment, Compaq determined that we needed to do more for our customers. We wanted to take the attributes that had made us successful: industry standard platforms, strong partnerships, useful innovation, customer responsiveness, and apply them to the full range of computing from the palmtop al1 the way to the data center.
在這個互相聯系的世界里，客戶的期望值變得越來越高。他們希望能夠隨時隨地使用任何計算設備輕松快捷地訪問所需的信息；他們希望廠商以更低廉的價格提供更強大的功能;他們希望r商使產品的購買、運行、集成和服務更加簡單方便；他們還希望信息基礎設施一年365天每天24小時，無論是網絡本身，還是支持其在線銀行、在線書店或在線商店的系統，均保持高可靠和可用性。在這種市場環境里，康柏決心要為客戶提供更多的服務。我們希望將成功的諸多因素如工業標準平臺、強大的伙伴關系、實用的創新技術，以及客戶反饋等應用在從掌上型電腦到數據中心的所有計算環境之中。
And finally, we will build even stronger relationships with you -our customers. I hope you will look at Compaq not only as a computing company, but as a strategic partner whose mission is to give you what you need when you need it and how you want it, at the lowest total cost.
最后，我們會與您——我們的客戶——建立更加穩固密切的關系。我希望康柏在您的眼中不僅僅是一個計算機廠商，而且還是一個戰略合作伙伴，它的任務就是在您需要的時候，以您喜歡的方式、以最低的價格來滿足您的需求。
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