英漢雙語笑話:你不配用電腦!什么人不配用電腦?
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客服mm們除了要擁有甜美的聲音和對解決方案的把握能力,更重要的是要有一根超強的避雷針。小心被客戶雷得外焦里嫩,就像這則笑話里的那樣。
actual dialog of a former wordperfect customer support employee:
"wordperfect customer support; may i help you?"
"yes, well, i'm having trouble with wordperfect."
"what sort of trouble?"
"well, i was just typing along, and all of a sudden the words went away."
"went away?"
"they disappeared."
"hmm. so what does your screen look like now?"
"nothing."
"nothing?"
"it's blank; it won't accept anything when i type."
"are you still in wordperfect, or did you get out?"
"how do i tell?"
"can you see the c: prompt on the screen?"
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